How do we work?

Step 1.  A Free Home Survey

A free home survey is just the first part of our service to you. Just visit our showroom, or call and speak to one of the team to arrange a good time for our designer to visit you at home. We take into consideration the house, its age, the room and the space available. Of course we listen to ideas on how you want to use the room and what you want from the project.  We put this altogether and produce drawings and visuals for you, and next invite you back to the showroom for a consultation.

“Everyone is different and so is every kitchen. I will talk through different aspects of the design and provide creative ideas for the room. I always listen and take note of lifestyle, taste & budget so I know what the client wants”

Step 2. Design & Planning

Everything you give us is taken back to the studio, where we set about producing the design concept.  Usually we provide a couple of options. Next we invite you to our showroom to see the design where you get a chance to see the images in 3D on the computer which helps you to imagine the finished look.

This is also an opportunity to work through other various options including doors, worktops and appliances.  We have lots of experience in working to a set budget so whatever your budget is, let us know so we can put together the ideal design for your home.

“We always take as much time as is required to ensure we get your design perfect, and there is no obligation to buy until you’re completely happy with everything and ready to take the next step.”

Step 3. Professional Installation

As long as it’s all going to plan so far and you agree to go ahead, you pay a deposit and a suitable installation date will be agreed.

It’s important now to arrange a Pre-Installation Survey when measurements are checked and all aspects of the installation are discussed with you so you have a complete picture of how things will work.

From all the minor building work through to tiling and even decorating,  you deal with a single point of contact throughout the installation. We have a first class team, so you can trust us to install your new bathroom, kitchen, bedroom, tiling or log burning stove to the highest standards.

“I have been working with the team from JCT for some time now and I can honestly say they all work together as a team to a high standard”

Step 4. After Sales Advice

As well as carrying out the work to a high standard, we stay on the project until you are happy with all aspects. You can contact us at any stage and we’ll be here to answer your questions or provide further information and support if you need it.

“We were pleasantly surprised at the standard of after sales support, and look forward to our next project with JCT”